Privacy & Terms of Use

Privacy Statement


Hamilton Urban Core Community Health Centre (HUCCHC) is committed to protecting personal information by following responsible information-handling practices in keeping with privacy laws. This Privacy Statement explains how we collect, use, disclose, and safeguard your information.

1. Information Collection

HUCCHC does not collect personal information from visitors who simply access and browse through our website. The only personal information captured through our website is the information that you volunteer, such as when you:

●      Complete a survey

●      Give us your email address or mailing address to receive requested information

●      Fill out an online form to register for a program or event

●      Apply for a volunteer position, scholarship, or other initiative We may also request personal information required to satisfy legal, government, or regulatory obligations.

2. Use of Information

We use the information we collect to:

●      Improve our website and services

●      Respond to your inquiries

●      Send periodic emails (if you have opted in to our mailing list)

●      Better understand the needs of our community

●      Process your registration or application We will not disclose or share this information for any other purposes.

3. Protection of Information

HUCCHC maintains physical, electronic, and administrative safeguards that are appropriate to the type of personal information we obtain from you. Our staff and volunteers who have access to personal data are required to respect the confidentiality of personal information and handle it responsibly.

4. Cookies and Analytics

HUCCHC uses Google Analytics cookies. A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer. Cookies do not let a website know any personally identifiable information about you, such as your real name or address. We use cookies only to: Keep track of how many people visit our website

●      Monitor how frequently each page is visited

●      Understand how you interact with the information on our website

●      Improve content and build better features to enhance your experience

5. Email List Subscriptions

When you subscribe to an email list from HUCCHC, you need to supply your name and an email address. We will not disclose, share, or sell this information to any other mailing list subscriber, organization, website, or other third party. If you do not wish to continue receiving emails from HUCCHC, you may opt out by unsubscribing through the unsubscribe link provided in all email list messages.

6. Information Sharing

We do not sell the personal information we collect. We will not disclose your personal information to anyone else without your prior knowledge or consent, except when required by law.

7. Links to Other Websites

Our website may contain links to other websites. HUCCHC assumes no responsibility for the information practices of sites you are able to access through our site. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.

8. Retention and Destruction of Information

The handling, retention, and destruction of users' information is in compliance with data protection laws. HUCCHC retains user information for as long as it is necessary to provide services but will destroy the information when it is no longer needed or when requested by the user.

9. Your Rights

You have the right to:

●      Access your personal information

●      Correct inaccurate information

●      Request the deletion of your information

●      Opt-out of communications

10. Changes to This Statement

We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page and updating the "Last updated" date.

11. Privacy Questions and Concerns

If you have a complaint or concern about HUCCHC's information-handling practices, we encourage you to let us know. For any inquiries about our privacy practices or to submit a privacy-related question or complaint, please contact Privacy Officer Hamilton Urban Core Community Health Centre 430 Cannon Street East, Hamilton, L8L2C8 E-mail address: [email protected]   Last updated: July 2024

Terms of Use


Last Updated: July 2024  

Welcome to the Hamilton Urban Core Community Health Centre ("us", "we", or "our") website, https://hucchc.com (the "Service"). Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our Service.  

1. Acceptance of Terms   Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.  

2. Links to Other Websites   Our Service may contain links to third-party websites or services that are not owned or controlled by Hamilton Urban Core Community Health Centre. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.  

3. Changes to Terms   We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.    

4. Disclaimer   The information provided on this website is for general informational purposes only. All information on the site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.  

5. Limitation of Liability   In no event shall Hamilton Urban Core Community Health Centre, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.  

6. Governing Law   These Terms shall be governed and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.  

7. Contact Us   If you have any questions about these Terms, please contact us at [email protected]